Privacy Treatment
As GL WATCHES (hereinafter “Data Controller”) we are committed to protecting the privacy of all those who relate in various ways to our company. This means that we will protect the personal information of all visitors who access our website (which we will call, the ” Services “).
This Privacy Policy (” Privacy Policy “) explains how the Data Controller collects, shares and uses your personal information. You will also find information on how you can exercise your privacy rights. By using our Services, you agree that the Data Controller will use your personal information as described in this Privacy Policy. The terms “we”, “us” or “our” refer to the Data Controller and any terms not defined in this Privacy Policy are defined in our General Conditions.
Purpose of the processing and legal basis
The personal information we may collect about you serves three purposes:
1. Execution of pre-contractual measures requested by you and execution of a contract;
2. Marketing activities aimed at sending newsletters to present news on products and services;
3. Profiling activities.
4. Execution of pre-contractual and contractual measures
You can provide us with your personal data to purchase one of our products through the site and manage the order.
For example:
1. Registration information: When you create an account on this site, register or fill out forms with respect to the Services, we collect information about you, including your name, address, phone number, email address and the password you create.
This information will be used for:
1. generate your account in order to allow you to place orders according to our General Conditions;
2. identify yourself when you log in to your account;
3. contact you to receive opinions and reviews on our Services (post-sales activities);
4. alert you of changes or updates on order management.
2. Transaction Information: We collect information about your Orders. The payment transactions are contracted to our payment processors and we do not store the information relating to your credit card in our systems. We also collect delivery details (for example your physical address) to complete each order.
This information will be used for:
1. process your Order and issue an invoice (even if this site never stores information about your credit card in your systems);
2. communicate your Order to the Courier;
3. update you on the status of your Order;
4. respond to requests for information regarding your Order and solve problems;
5. carry out analyzes and research to develop and improve our Services; is
6. protect you and the Services by seeking to detect and prevent fraud or other acts in violation of our General Conditions or policies relating to the Services.
3. Requests for information and comments : in the “Contact Us” page the owner collects your e-mail address, in addition to the content of the message, to respond to any requests for information or comments or solve a problem.
This information will be used for:
1. respond to your requests for information;
2. publish reviews that you send us on our services anonymously;
3. conduct analysis and research to improve and develop our Services.
For the processing of data for the purposes referred to in letter A, points 1, 2 and 3, your consent is not required since the processing is necessary for the execution of a contract of which you are a party or for the execution of pre-contractual measures adopted on your request (Article 6 paragraph 1 letter b) of the GDPR) in addition to responding to legal obligations (Article 6 paragraph 1 letter c) of the GDPR). The provision of data by users for these purposes is mandatory and any refusal to provide data will make it impossible for the account to be created and therefore for online purchases.
1. Marketing activities
You can sign up to receive our newsletter and so we can use your e-mail address to send you commercial information and news on products and initiatives organized by the owner.
If you do not want us to use your information in this way or if you generally change your mind about receiving marketing communications, you can unsubscribe at any time by using the cancel functionality in the communications you receive or by changing your profile. If you choose to cancel the receipt of marketing communications, we will keep a record of your preferences, so as not to disturb you with unwanted marketing activities in the future.
For the processing of data for marketing purposes, by sending e-mails of commercial communications by the owner and / or third party companies, the owner will request your consent, as the legal basis of the processing (Article 6 paragraph 1 letter a) of the GDPR). The provision of your data for this purpose is optional and the only consequence of not providing the data is not receiving the newsletter.
C. Profiling activities
Profiling means any automated processing of personal data consisting in the use of such data to evaluate certain personal aspects relating to a natural person, in particular to analyze or foresee aspects concerning professional performance, economic situation, health, personal preferences , the interests, the reliability, the behavior, the location or the movements of said natural person (art. 4 point 4) of the GDPR).
When you access our Services, we may collect some information from your browsing and directly from your profile creation device in order to offer you targeted offers that may be of interest to you.
What data do we collect and through which tools?
· Activity information : We collect information about your use of the Services and information about you from the content you create and the notifications or messages you post or post or that emerge from your searches that you watch or interact with.
This information will be used for:
1. offer you a better service;
2. provide you with suggestions on products that we think you might want to buy;
· Cookies and similar technologies : We use cookies and similar tracking technology to collect and use personal information about you (for example your Internet Protocol (IP) address, your device ID, your browser type when, with how often and for how long you interact with the Services), also in order to facilitate advertising in relation to their respective interests.
This information will be used for:
1. measure and analyze the use and effectiveness of our Services;
2. customize and optimize advertising targeting for our Services on other websites and platforms
3. provide location services if you choose to share your location.
Like many websites and online services, we use cookies and other technologies to record your interaction with our Services. Cookies also help us manage a range of functions and content, as well as storing searches and resubmitting your information at the time of the Order. For more information on the types of cookies and similar technologies we use, the reasons, and the respective control methods, see our Cookie Policy .
Information we obtain from third party sources.
From time to time, we may receive personal information from third party sources, including advertising networks, but only if we have verified that third parties have received your consent to process information or otherwise have legal authorization or legally share your personal information with we. This information could include your probable demographic group.
For example:
· Analytical reports and surveys for market research: We collect information from affiliated third parties on how you respond and interact with our marketing campaigns in order to personalize our marketing and Services.
· We may also receive information in the form of aggregated audience segments from third-party sources to display targeted advertising on sites run by companies such as Facebook and Google.
The processing of your personal data for profiling activities must be based on your explicit consent (Article 22 paragraph 2 letter c) of the GDPR) as well as the communication of such data to third parties.
The e-commerce service is organized in such a way as to automatically provide a profile for the user who registers his account to optimize the service based on the declared or inferred tastes and preferences; therefore, failure to provide data for profiling purposes makes it impossible to interact with the site’s services and in particular to purchase the owner’s products.
You can at any time obtain details of all data used for profiling (art. 15 of the GDPR) in addition to your right to oppose profiling carried out for direct marketing purposes at any time by writing directly to the owner at the e-mail address info @ olaloshop.com or using the appropriate tools that you can find in your Personal Area on the site.
With whom do we share personal information?
In delivering the Services, depending on the circumstances, we may share your personal information with the following entities:
1. Couriers for the processing and delivery of your Order;
2. Third parties that carry out various activities for the promotion and support of our Services. These include customer support agents, website support and hosting providers, marketing service providers, partners who manage our email marketing and push notifications such as Nosto, companies such as Sendinblue that send you messages when the Order is coming , delivery companies that deliver you the Order, market research companies and payment processing providers that process payment card transactions; the aforementioned third parties may be inside or outside your country of residence.
3. With reference to any asset of our company, if we entered into a joint venture, purchased another company or in the event of a sale or merger with another business entity, your information could be disclosed or transferred to the target company, or to new business partners or shareholders or their agents and consultants. In these circumstances, we will always inform the relevant entities that will process your personal information only for the purposes disclosed in this Privacy Policy.
4. Any public security or regulatory body, government agency, judicial authority or other third party, if we believe that disclosure (i) is required under applicable laws or regulations, (ii) to exercise establish or defend our legal rights, or (iii) to protect your vital interests or those of other people.
5. Any other person, provided that you have given your consent to the disclosure. We will not sell, we will distribute your personal information in any way, unless you give us your consent or if required by law.
International data transfers
We may transfer your personal information to countries other than the country where you reside, but never outside the EU. The servers of this website operate in Spain.
Juvenile
No information can be provided to the Owner by persons under the age of 16 without the prior consent of a parent.
Safety
We attach great importance to keeping your personal information safe. We therefore adopt appropriate technical and organizational measures / industry standard technology to protect the data from unauthorized access and from unlawful processing, accidental loss, destruction and damage.
The security measures we use are designed to provide a level of security protection appropriate to the risk in the processing of your personal information. If you have chosen a password that allows you to access certain parts of the Services, you are responsible for keeping it confidential.We advise you not to share the password with anyone and to use a unique password for our Services. We will not be liable for unauthorized transactions made using your name and password.
Data retention
The data is stored for the time strictly necessary to provide the service requested or required by law and subsequently eliminated, except for further conservation obligations established by law.
The data collected for marketing purposes will be kept until an opposition to the processing or revocation of the consent is received.
The data collected for profiling purposes will be kept until the contractual relationship between the parties is maintained.
Your data protection rights
The Data Controller respects the rights to privacy and data protection. Below is a summary of your rights with respect to your personal information stored by the Data Controller:
o The Data Holder provides you with the tools to access, analyze or update your personal information at any time through your account. If you wish to request the deletion of your personal information, you can do so by contacting us using the contact details provided in the “Contact Us” section.
o You may object to the processing of your personal information, ask us to limit the processing of your personal information or request that it be transferred to third parties. Also in this case, you can exercise the above rights by contacting us and using the contact details provided under the heading “Contact Us”.
o You have the right to choose not to receive marketing communications from us at any time. You can exercise this right by using the unsubscribe feature to receive communications or by changing your profile.
o Similarly, if we collect and process your personal information based on your consent, you can revoke your consent at any time. The revocation of your consent does not invalidate the legality of treatment that we conducted before your revocation, nor does it invalidate the processing of your personal information conducted in relation to other legitimate processing bases other than consent.
o You have the right to complain to a data protection supervisory authority regarding the collection and use of your personal information.
We respond to all requests we receive from individuals who wish to exercise their data rights in compliance with applicable data protection laws.
Links to third party sites
Our website may, from time to time, contain links to and from the websites of our partners, advertisers and affiliates or of an indeterminate number of websites that could offer useful information to our visitors. We provide these links for convenience only and the inclusion of links does not imply endorsement of the relevant website by the Data Controller. If you access the link or one or more websites, note that the companies of reference have their own privacy policies and that we will not be responsible for their policies or for the linked websites. Check these policies before sending personal information to these websites.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time in response to ongoing legal, technical or commercial developments. When we update our Privacy Policy, we take appropriate measures to inform you, in line with the importance of the changes we have made. We will obtain your consent to any substantial modification of the Privacy Policy if required by applicable data protection laws.
We encourage you to periodically analyze this page to stay up to date on the latest information regarding our privacy practices.
How to contact us
If you have any questions or concerns about this Privacy Policy, please contact us:
By email to: customerservice@glwatches.us
The data controller of your personal information is the GL WATCHES entity.